The Director of Quality Assurance (QA) leads the implementation of quality management systems and food safety standards for a major food production facility, ensuring compliance with industry and regulatory standards. He/she also oversees regional programs and supports other facilities in the region.

Responsibilities:

1. Lead the QA team to achieve the plant’s quality goals and promote a culture of quality/food safety.
2. Work with plant management to build a culture of quality and provide technical support to operations.
3. Oversee the implementation of quality management and food safety systems, as well as the day-to-day activities of the QA team.
4. Manage food safety incidents, including customer complaints, by implementing effective corrective actions.
5. Lead internal and external audits to ensure compliance with quality/food safety standards.
6. Prepare the plant for regulatory and customer visits, ensuring that all requirements are met.
7. Track and report QA KPIs to all stakeholders

Profile sought:

• Bachelor’s degree in an appropriate discipline (chemistry, biology, microbiology, food science) or equivalent.
• 5 to 10 years of experience as a Quality Assurance Manager, preferably in the food sector.
• Knowledge of food safety standards (GFSI, FSSC22000), HACCP and current regulations.
• Management skills, leadership, and the ability to work under pressure and manage multiple projects simultaneously.
• Bilingualism French-English required.
• Advanced computer skills (Word, Excel, PowerPoint), knowledge of SAP an asset.