Recruitment Firm for the Retail Sector

Challenges in the retail sector

The retail sector is an extremely dynamic and competitive market in Montreal, subject to strict regulations, high consumer expectations and significant budget constraints. In this demanding environment, the recruitment of qualified and experienced talent is crucial to meet the evolving needs of the market.

Hera HR, a Montreal-based recruitment agency, positions itself as a strategic partner for companies in the retail sector, helping them find the best candidates for their recruitment needs. Whether it’s for management, sales, merchandising or cash register roles, we have the expertise and resources to identify the most suitable candidates for each company.

Hera HR is positioned as a key partner in specialized recruitment for the financial sector in Montreal. With our experience and network, we are committed to providing highly skilled and competent talent that is perfectly tailored to the specific needs of our clients.

Key profiles in the retail sector:

  1. Store Manager: Store managers are the pillars of operational management within the points of sale. They are responsible for overseeing all store activities, from inventory management and staff management to sales optimization and customer satisfaction. An effective store manager must have leadership skills, an ability to make strategic decisions, and an ability to motivate their team to achieve set goals.
  2. Logistics and Supply Chain Manager: In an environment where the speed and accuracy of deliveries are crucial, logistics managers play a critical role. They are responsible for planning and organizing the flow of goods, coordinating transport activities and ensuring the availability of products in store. These professionals must have in-depth knowledge of logistics processes, as well as project management and data analytics skills to optimize operational efficiency.
  3. Product Manager or Merchandiser: Product managers or merchandisers are responsible for selecting, purchasing, and presenting products in-store. Their role is to analyze market trends, develop attractive assortments, and create highlighting strategies to maximize sales. They must have a keen sense of creativity, in-depth knowledge of the market, and an ability to work closely with suppliers and sales teams to achieve business goals.
  4. Customer Experience Specialist: Customer experience has become a crucial differentiator in the retail industry. Customer experience specialists are responsible for creating welcoming and memorable environments for customers, ensuring that every interaction is positive and personalized. Their role is to understand customer needs and expectations, resolve issues quickly and efficiently, and set up loyalty programs to ensure customer satisfaction and loyalty.
  5. Marketing & Communication Manager: Marketing and communications managers are responsible for developing and implementing effective marketing strategies to attract and retain customers. Their role is to set marketing goals, develop action plans, coordinate advertising campaigns, and monitor performance to optimize results. They must have expertise in digital marketing, social media, and data analytics to create innovative and impactful campaigns.

We work closely with our clients to understand their specific recruitment needs and provide them with candidates who match their criteria and requirements.

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Recruitment of Merchandisers:

We recruit talented and experienced merchandisers to ensure that products are presented in an attractive and effective manner, contributing to the overall success of the retail business.

Recruitment of Store Managers:

We identify qualified and experienced store managers to ensure effective management of sales operations, from inventory management to the implementation of company policies.

Recruitment of Sales Managers:

We recruit skilled sales managers to oversee sales teams, develop effective sales strategies, and maximize company revenue.

Recruitment of Salespeople:

We recruit exceptional salespeople, at the heart of the customer experience, to provide exceptional service, meet customer needs, and drive sales.

Hera HR is the ideal recruitment agency for retail businesses in Montreal, offering effective solutions tailored to their specific needs. With our expertise, network of qualified candidates, and personalized approach to recruitment, we are able to help our clients meet market challenges and find the best talent for their continued growth and success. Contact us today to find out how we can meet your retail recruitment needs in Montreal.

For more information, visit our different professions and sectors: Hera HR Recruitment.

Multiple HR Services

We have extensive expertise in several fields of activity in the field of human resources.

Organizational Development

Our professionals can accompany and support you in your organizational development. Thus, we can help you review your business structure or support your teams in the development of their skills, in the optimization of team synergy, and more.

HR Marketing

HR marketing makes your company shine and allows you to stand out from the competition. We can help you with your positioning and employer brand to maximize your engagement and talent attraction.


We offer different training courses for all types of organizations. Whether it is to meet different needs in terms of occupational health and safety, ergonomics, human resources management or harassment prevention, call on Hera Human Resources.


Hera RH coaches’ mission is to provide personalized support to improve the skills and performance of a member of the team, the group or the entire organization.

Harassment investigation

Our experienced experts can help you complete your harassment investigation. By collaborating with us, you ensure an impartial process carried out according to the rules of the art.

Labour Relations

Our experts can assist you in the management of your files. They are available to advise you on litigation, complaints to the CNESST or the Charter of Human Rights and Freedoms, harassment complaints, etc.

Development of HR tools and documents

In order to facilitate the development and management of your human resources, we offer a support service in the creation of tools and documents, such as hiring contracts, terminations and drafting of HR policies.

HR Consulting

Our experts are ready to assist you in the implementation and improvement of your internal processes or to act as HR advisors.